The baseline assessment for the “Supporting meaningful civic engagement for improved accountability by leveraging digital technologies” project was conducted to develop values for baseline indicators and provide evidence with regards to the degree of satisfaction and level of dialogue target beneficiary groups have with public service providers. Data from this baseline assessment will enable comparisons between the start, during the course of the project, and at the end of the project. Baseline respondents were chosen from key project beneficiaries: citizens, youth (aged 15 to 30 years old), local authorities/services providers (commune and district levels, healthcare centers, and primary schools), and Community Accountability Facilitators (CAFs). A total of 906 respondents were interviewed for the baseline.